This policy explains the basic information Nee Doh may collect when you use the website, submit a product request, or contact the support team. We keep the policy direct because most interactions involve catalog questions, retailer inquiries, or service follow-up.
We may collect your name, email address, phone number, company, country, message content, and product interests when you send a form. Standard website logs may also record browser type, approximate location, referring page, and time of visit for security and performance review.
Information is used to answer requests, prepare product or assortment responses, improve website content, and maintain reliable communication. If you ask for sustainability, safety, or retail planning notes, we may use your message to route the request to the right support contact.
We do not sell personal information. Information may be shared with service providers that help operate the website or process inquiries, and only as needed for those services. Records are kept for a reasonable period so we can follow up on open requests and maintain business history.
You may ask us to update or remove contact information by using the contact page. Some records may be retained when needed for legal, security, or transaction-related reasons. By using the website, you acknowledge this policy and any future updates posted here.